How long is the refund card I received from IKEA Customer Service valid for?
Refund cards have a validity of 10 years if no expiration date is written on the card. They are valid in all Swiss stores and on our website.
Did you find this useful?
Thank you for your feedback!
What particular parts of our documents do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the document not helpful? Try one of the related documents below.
Your satisfaction is important to us. If you're not completely happy or simply changed your mind, IKEA products can be returned within 365 days - 90 days for mattresses.
Read moreThe IKEA gift card is simply the best gift for anyone who likes high-quality products with a chic Swedish design. Gift cards exist both as physical or digital cards and can be used in all our IKEA stores, Plan and Order Points and online.
Read moreTo use this service, simply add your wished products to your cart online and select the collection point of your choice (IKEA pick-up point, IKEA locker, external pick-up point or external locker). You select a collection time window during checkout. Once paid, you can no longer make any change to this order. You get notified as soon as the goods are ready for pick-up. Please have your order confirmation and ID ready with you.
Read moreIKEA works with various social partners who shorten your curtains. You'll get them back washed and ironed.
Read moreIf you're not completely happy or simply changed your mind, IKEA products can be returned in any store in Switzerland as well as per parcel or truck.
Read moreIKEA offers different delivery options (per parcel, per truck to curbside or in a room of your choice) and different Click & Collect options (at IKEA pick-up point, IKEA locker or an external pick-up point). During the online ordering process or when ordering in an IKEA store, available delivery options will be offered including the estimated delivery time and the exact prices.
Read more