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If something is missing after delivery or pick up from IKEA location or a pick-up point, make sure to first check if your order has been split into multiple deliveries, as the missing item might still be on its way. If you find that items are still missing from your order, please contact IKEA Customer Service either online or in-store.
Read moreAdd your products to the cart, pick the best delivery method and pay Online. Easy!
Read moreIf the nearest store does not have the product of your choice, it is unfortunately not possible to place Collect at IKEA location order.
Read moreTo ensure that your delivery is successful, you must provide a safe, clear, and adequate space for your products to be delivered by the delivery company. If your delivery is going to a higher floor than ground level (i.e. an apartment), sufficient access via stairs or an elevator is required. While most IKEA products can be delivered, some fragile, oversized, or seasonal items may have restrictions.
Read moreWe kindly ask you to compare the shipping list with the items you received in your order and insides of the packages fully.
Read moreThere is a minimum order value for parcel deliveries. Some products also require a certain number of items to be delivered, and some fragile products will not be available for parcel delivery.
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