Do all deliveries take place in the room of your choice?
Yes! Orders are delivered to the room of your choice.
Order delivery will take place at the location specified on the delivery instructions at the time of placing the order (online or in-store), to the room of choice* where the product will ideally be assembled.
* In case of an elevator, the customer must ensure prior necessary approvals to carry the articles in the elevator.
* In case of no elevator, our transport provider can deliver the articles up to the 4th floor only, or will deliver them to the building security/reception for collection by the customer.
* In case of no elevator, our transport provider can deliver the articles up to the 4th floor only, or will deliver them to the building security/reception for collection by the customer.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
IKEA offers Home Delivery (both Parcel & Truck Delivery), and Click & Collect.
Read moreThis delivery option is best when you have larger orders that require professional handling and placement or if you prefer not to handle heavy or bulky items yourself. A delivery driver will bring your order into your home and place it in one room of your choice.
Read moreTo use this service, add your desired items to your cart, choose 'Home Delivery' at checkout. Provide detailed delivery instructions, select your preferred delivery day, and confirm your order. You'll receive a confirmation email or SMS with delivery details, and on delivery day, ensure clear access and that someone over 18 is present. The driver will place items in your specified room of your choice. If you notice any problems (such as missing or damaged items), inform the driver on site and contact IKEA customer support.
Read moreFor eligible locations, we deliver through Gati, Ntex, Instakart, and Blue Dart. For locations outside our delivery network, you can choose Movemate or a logistics provider of your choice.
Read moreTo choose the best delivery option, consider the size and type of your order: Parcel Delivery for smaller items, and Truck Delivery for larger or bulky items. If you prefer picking up your items, Click & Collect offers flexibility. For home deliveries, check available timeslots, lead times, and costs.
Read moreIt's easy peasy lemon squeezy!
Read more