Sofa and mattress pickup service / Can you remove any type of sofa or mattress?
On delivery of your new mattress or sofa, we’ll take the old one away for you. We will take the same product/same size/ same quantity. Some types are not applicable.
Products not to take back (We do not take back the following items even with charge).
- Furniture other than sofa or mattress
- Bed frames, Day bed frames
- Water bed mattresses
- Rattan-made sofa
- Electrical powered reclining sofa
- Sofa which is separated with wooden frame and cushion part
- Armchairs, Rocking chairs, Benches, Stools
- Extremely Fouling product
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
We offer the Buyback & Resell Service for used IKEA furniture. You will receive a return card based on the condition the furniture.
Read moreUnfortunately, we can only remove sofas or mattresses.
Read moreSofa and mattress take back service cannot be used for online shopping.
Read moreYou can only request to use the sofa and mattress take back service when you order Delivery Service at an IKEA store.
Read moreIf you would like IKEA to collect your mattress or mattress pad, you can arrange a collection in any IKEA store or by contacting IKEA’s customer service centre during opening hours.
Read moreWhen ordering, you will need your email address and phone number (available in Japan countries). Some products may not be available for purchase or some services may not be eligible.
Read more