What can I get help with at an IKEA Planning and order point?

Yes, at IKEA you can get customized countertops in laminate, thick veneer, quartz, and ceramic. Visit our page on "how to buy a kitchen countertop" for more information on how to choose and order. Book an appointment for kitchen planning with one of our experts for help with drawing and ordering.

Our service partner, Montera, helps you get your new kitchen assembled. You choose how much help you want. Easily order kitchen assembly and installation online or get help from us with ordering.

No, you cannot order Click & Collect to an IKEA Planning and order point. You can pick up your order from a store, a pick-up point or an external pick-up point instead.

Can't find what you're looking for on our customer service pages? You can reach us via chat, phone or by visiting a store during opening hours.

If you want to change the delivery time or cancel your order, you can do so by logging into your profile, or from the ‘Track and manage my order’ page.

We recommend booking an appointment before you visit. This means we can set aside plenty of time for you and your project, and you will not arrive to find us fully booked.