How do I claim my GST refund?
Customers may be eligible for a refund of Goods and Services Tax (GST) on certain purchases made when the goods are taken out of the country. This is governed under the 'Tourist Refund Scheme (TRS).
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
It can take up to 7 business days from when a refund is initiated for the money to appear in your account. If it has been longer than that, follow the steps below to help you locate your refund and check its status.
Read moreThe original receipt or proof of purchase is required for returns. Refunds will always be made back to the original method of purchase or an IKEA Refund Card.
Read moreYour satisfaction with your IKEA purchase is important to us. Unopened IKEA products can be returned within 365 days. Once your product has been opened, you have 60 days to test and try certain products at home. Test and try excludes sleepwear, bathwares, children's toys, cooking and eating wares, and live plants. Conditions and exclusions apply to all returns. Depending on the assessed condition of the product, IKEA will provide either a full refund back to the original payment method or to an IKEA Returns Card. Proof of purchase is required to make a return.
Read moreTo use a Gift or Refund card as a payment option for your online order, select the 'Redeem a Gift card or Refund card' option in the checkout.
Read moreYes! Sometimes we are able to pick your order earlier than expected, or just a little later. Your order will still be held for 3 days from the day you receive the notification.
Read moreIf you are experiencing issues with your kitchen products, please contact us with the details of your purchase.
Read more