Why aren’t the wheels on my IKEA office chair moving?
The castors lock automatically when you stand up, helping to keep the chair safely in place.
The castors on IKEA office chairs are designed to lock automatically when the chair is not in use. This safety feature helps prevent the chair from rolling away when you stand up or sit down.
Once you are seated, the castors should move normally when you adjust your position.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
Ensure you have met the minimum spend required to use your voucher and that there are no other offers on your purchase.
Read morePlease ensure that your coupon or discount code is valid and that your purchase meets all applicable terms and conditions.
Read moreYou can locate your business account number by logging into your IKEA Business Network account, checking your digital card, reviewing past email communications, or referring to a previous invoice.
Read moreIf your BEKANT sit/stand desk is only moving in one direction, only one side is moving, or it’s not moving at all, performing a reset can resolve the issue.
Read moreWe will do our best to provide you resolution within 7 days.
Read moreIf you want, or not want to, receive marketing emails from IKEA, you can change this by logging into your IKEA Family account and navigating to 'Manage my account'.
Read more